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Environment and Emergencies

Public Advisory

Department of Health and Municipality of Balo-i.

Basic protective measures against the new coronavirus

Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

Maintain social distancing

Maintain at least 1 meter (3 feet) distance between yourself and anyone who is coughing or sneezing.

When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

Avoid touching eyes, nose and mouth

Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice respiratory hygiene

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.

Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

If you have fever, cough and difficulty breathing, seek medical care early

Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.

National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.

Stay informed and follow advice given by your healthcare provider

Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19.

National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.

Protection measures for persons who are in or have recently visited (past 14 days) areas where COVID-19 is spreading

Follow the guidance outlined above.

Stay at home if you begin to feel unwell, even with mild symptoms such as headache and slight runny nose, until you recover. 

Avoiding contact with others and visits to medical facilities will allow these facilities to operate more effectively and help protect you and others from possible COVID-19 and other viruses. Please contact your barangay health officials.

If you develop fever, cough and difficulty breathing, seek medical advice promptly as this may be due to a respiratory infection or other serious condition. Call in advance and tell your provider of any recent travel or contact with travelers.

Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also help to prevent possible spread of COVID-19 and other viruses.

eHealth Contact

The DOH lauds telehealth providers/companies providing consultation since the start of the COVI-19 outbreak. The DOH is partnering with KonsultaMD and Medifi, among others, who have expressed providing their telemedicine services for free. Other telemedicine providers who will provide free medical consultation through telemedicine will be announced soon.

In view of further expanding such initiatives, the DOH calls on all telehealth providers/companies who have and will continue to provide free primary care teleconsultation from March to June 2020 to reach out to

Covid-19 Hotlines

Open to all callers nationwide
(02) 894-26843

For PLDT Smart, Sun, and TNT subscribers

DILG Department of the interior and local government
Emergency Operation Center (EOC)



(02) 8-876-3454
Local 8801-8815

National Disaster Risk Reduction and Management Council (NDRRMC)

(02) 8911-1406
(02) 8912-5668
(02) 8911-1873

Duty Personnel at NDRRMC
Globe 0945-146-2068
Smart 0961-062-7709

Research Institute for Tropical Medicine
(02) 8-807-2631

World Health Organization (Philippines)
(02) 8528-9762

Philippine National Police
Joint task CV SHIELD Command Center

Globe 0917-538-2495
Smart 0998-849-0013
Landline (02) 8725-3176


  1.  Department of Health

  2.  World Health Organization